NEWS > OTHERS

Posted at: 2020-01-21

Market problem

Today at dawn, we carried out an update scheduled to be quick with some changes and improvements mentioned in this link Patch notes 1.02

However, something unexpected happened with the market, as many of you have already realized.

Items added to the market on the RUBY, RUBY3 and ONIX servers are simply gone.

As soon as it was discovered by us, we ran after it to find out the cause. And after a few hours of analysis, we finally found the cause and made the necessary corrections so that problems like this do not occur again. Then, we started the process of recovering the items, we did an analysis of our logs and database to then be able to recover these items for the players. But, to our surprise, this error caused a lot more damage, in such a way that recovery was not possible. So we decided to return this itens as gold.

In addition, we opted to leave double loot this weekend (01/25 and 01/26) in the server RYBU, RUBY3 and ONIX

We will also add 500 crystals for all VIP players on the RUBY, RUBY3 and ONIX servers as a way to apologize for what happened.

Gold and crystal will be added to your account automatically on 01/23 at 8:00 AM Brasília time.

Our sincere apologies for what happened and we try to be as transparent as possible regarding the serious problem and we hope that everyone will understand.